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Webgility Reviews

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4.5
11 Reviews
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About Webgility

Webgility.com is an ecommerce automation software that connects ecommerce apps to an accounting solution. It's designed to work with applications such as QuickBooks Online or QuickBooks Desktop to ecommerce stores, marketplaces, and point-of-sale systems. The software helps users adopt new sales channels and find new customers.

Webgility connects online stores, sales channels, POS systems, and over 50 other ecommerce integrations to QuickBooks Online or QuickBooks Desktop. This connection acts as a bridge between order details, inventory, purchasing, pricing, shipping, tax, accounting, and other ecommerce data from all stores and QuickBooks.

Since 2007, Webgility has helped over 10,000 companies with ecommerce automation. Today, it is the #1 automation software for QuickBooks. The mission of Webgility is to empower businesses to thrive in ecommerce. The software offers a range of features designed to simplify ecommerce operations, including automated bookkeeping, inventory management, product listing manager, sales tax management, order management, automated shipping & fulfillment, and Webgility analytics.

Webgility also provides a customer portal that allows users to manage their Webgility subscription. This includes account information, billing, upgrades, downloads, and software updates. All Webgility plans include 5-star onboarding and unlimited support from ecommerce automation experts.

These features and benefits make Webgility a leading choice for ecommerce automation. It's designed to help businesses spend less time "in" their business and more time "on" their business. Webgility integrates with over 60 ecommerce platforms, allowing businesses to adapt and focus on new channel growth. Every Webgility plan comes with free setup, implementation, and ongoing customer support. These features and benefits make Webgility a leading choice for ecommerce automation.

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Webgility Customer Reviews (11)

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Vignette Cantin
Vignette Cantin
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Jul 9, 2024
Virginia McMahan
Virginia McMahan
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Jul 8, 2024
Malcolm Miller
Malcolm Miller
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Jul 8, 2024
Silke Braun
Silke Braun
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Jul 8, 2024
Bennett Sherwood
Bennett Sherwood
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Jul 8, 2024
Hortense Bourgouin
Hortense Bourgouin
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Jul 7, 2024
Giovanna Goncalves
Giovanna Goncalves
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Jul 6, 2024
Khasan Bazhaev
Khasan Bazhaev
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Jul 6, 2024
Emma Laursen
Emma Laursen
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Jul 4, 2024
Pamela Fell
Pamela Fell
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Jul 3, 2024

Webgility Customer’s Q&A

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Webgility Features and Benefits

Webgility.com offers a range of features and benefits designed to simplify ecommerce operations. Here are some key features:

  • Automated Bookkeeping: Online transactions and fees are automatically recorded to the accounting solution, eliminating the need for manual data entry.
  • Essential Inventory Management: Inventory levels and pricing are updated across sales channels and accounting solutions to prevent overselling.
  • Multiple Inventory Sites: Fulfillment of products from various locations can be automated based on state, country, or order tag.
  • Product Listing Manager: Essential details about products can be published from the accounting solution to sales channels, or vice versa, in a matter of minutes.
  • Sales Tax Management: Sales tax is collected from all revenue channels and is recorded and neatly organized by jurisdiction into the accounting solution for easier filing. It also integrates with Avalara for advanced sales tax rate validation and automated filing.
  • Convenient Order Management: Payments can be processed, shipping labels generated, notes updated, and much more.
  • Automated Shipping & Fulfillment: Fulfillment can be automated with UPS, FedEx, Stamps.com, ShippingEasy, or ShipStation. Also, rates can be compared and shipping can be done with the most cost-effective option.
  • Webgility Analytics: A holistic view of business profitability or a breakdown of where profits lie by product, channel, and order can be seen with just a few clicks. Plus, a snapshot of where sales start each day and revenue trends can be viewed to anticipate what’s coming.
  • Phone & Offline Order Management: New orders placed over the phone or in person can be entered and processed.

These features help businesses spend less time "in" their business and more time "on" their business. Webgility integrates with over 60 ecommerce platforms, allowing businesses to adapt and focus on new channel growth. Every Webgility plan comes with free setup, implementation, and ongoing customer support. These features and benefits make Webgility a leading choice for ecommerce automation.

Webgility Pricing

Webgility offers several pricing plans designed to fit various commerce needs. The pricing scales with the business, meaning the more automation, the more savings.

Here are the details of the pricing plans:

  • Basic Plan: $59 per month or $49 per month when billed annually. This plan includes 250 orders per month, 1 sales channel, expert onboarding and support, and real-time automatic sync of orders, fees, and settlements.
  • Pro Plan: $119 per month or $99 per month when billed annually.
  • Advanced Plan: $249 per month or $199 per month when billed annually.
  • Premium Plan: $499 per month or $399 per month when billed annually. This plan includes sales sync, inventory and pricing analysis, listing automation, and more.
  • Enterprise Plan: This is a customized plan for merchants who need a tailored solution for their business needs.

Each plan includes a certain number of orders per year, a specific number of sales channels, and various features like expert onboarding and support, sales sync, and real-time automatic sync of orders, fees, and settlements.

It's important to note that these prices are subject to change and it's always a good idea to check the official website for the most up-to-date information.

Payment Method

Webgility accepts credit card payments for its services. Upon signing up for a subscription service, customers are charged immediately for any applicable one-time fees and/or annual subscription fees. If a customer signs up for a monthly plan, they are charged at the end of each month based on usage.

Customers can also integrate their Authorize.net, PayPal, or QuickBooks merchant services account with Webgility to process payments offline for all orders or just for those orders that have been created manually.

To access billing information, customers can go to portal.webgility.com and enter their Webgility login credentials. They can then select Billing on the left-hand side to review their Webgility billing details. This page allows customers to see their complete billing history, view and download their statements, change their payment method, update their billing address, and view their subscription renewal date.

Please note that this information is subject to change and it's always a good idea to check the latest on the official website.

Webgility FAQs

FAQ

Webgility Alternatives

Here are the top 10 alternatives to Webgility:

  1. A2X
  2. Zoho Inventory
  3. Multiorders OMS
  4. Feedonomics
  5. QuickBooks Online
  6. Link My Books
  7. ShipBob
  8. Sellercloud
  9. Oracle NetSuite
  10. Shoppingfeed

Each of these alternatives offers unique features and benefits that may better suit certain business needs. It's always a good idea to explore multiple options before making a decision. Remember, this information is subject to change and it's always a good idea to check the latest on the official websites.

FAQ

How To Open A Webgility Account?

To open an account on Webgility, follow these steps:

  1. Login to Webgility Online.
  2. Click on the humanoid icon at the top right corner.
  3. Click on My Account.
  4. If you want to add an add-on user for your Webgility online account, then enter the email address in the email field and click SEND to send the invite to additional users.
  5. An invitation will be sent, and the user will be added to the user list. Add-on users need to accept the invitation and create a password for Webgility's online login. The status will change to active as soon as the user accepts the invitation.
  6. Account Settings (Enable 2 Factor Authentication): Check the checkbox that says, “Enable 2-Factor Authentication” and click on Save to enable the 2-factor authentication. When enabled, 2-Factor Authentication will require a one-time passcode to be entered upon logging into Webgility. The passcode will be sent to the email address on file for the account.

Remember, this information is subject to change and it's always a good idea to check the latest on the official website.

FAQ

Webgility Return Policy?

Webgility's Refund & Cancellation Policy is as follows:

  • Payment, Refunds and Upgrading: A valid credit card is required to receive services from Webgility. Subscription services are charged immediately for any applicable one-time fees and/or annual subscription fees. Monthly plans are charged at the end of each month based on usage. Annual and quarterly plans may incur monthly charges for monthly order overages or services, including but not limited to Webgility Insurance.

  • 30-Day Refund on Annual Plan Purchases: If an annual subscription is cancelled within 30 days of initial signup, any paid subscription fees will be refunded. Implementation fees for services not yet rendered will also be refunded. Completed implementation services and paid customizations will not be refunded. Annual subscription fees are not refundable after 30 days of initial sign up. Monthly and Quarterly subscription fees are not refundable.

  • Cancellation: Subscription can be cancelled by submitting a cancellation request to billing@webgility.com 7 days prior to the subscription renewal date. Upon canceling the subscription, the account will be disabled and access to any content or features of the products and/or services to which subscribed will no longer be available. There will be no refunds or credits for partial months of service. If on a post-paid monthly subscription (charged at the end of the billing cycle), the account will need to be settled upon cancellation. One final charge will be made for any unbilled services.

  • Termination: Webgility has the right to suspend or terminate the account and refuse any and all current or future use of the service for any reason at any time.

Please note that this information is subject to change and it's always a good idea to check the latest on the official website.

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